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| Frequently Asked Questions |
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What are the lawn signs made of?
All signs are made with ¼ inch exterior luan plywood - painted with exterior-industrial paint and then mounted to a ¾ x ¾ inch wood stake with stainless steel screws.
How are your shipping costs calculated?
We ship UPS ground insured. The shipping cost is based on size over weight. We have decided on a flat rate shipping cost of aprox $3.00 per item. Items sold as a set will be charged as a single item for shipping, which will be at a slightly lower rate then if the items were bought separately. There will also be a $5.00 handling fee on each order placed.
How long will these decorations last?
It is very hard to say exactly how long they will last because of all the different conditions to consider. Here in Louisiana the rain, heat and humidity are very
extreme from day to day, yet we have been making them since 1993 and have
rarely had to replace a decoration because of age. These signs are intended for
seasonal holiday use and will last up to as long as 10 years depending on the
weather conditions and care when put in storage. Guaranteed for 1 year.
How should I store my lawn signs?
The best way to store any of our signs would be back to back and in a stand if
possible. Plastic bags can be used to protect signs from getting scratched or damaged
( not recommended in very hot attics) The most important thing is to never leave
these signs face to face in storage, because the paint can bond together and damage
the signs.
Do I need to use anything to seal my signs?
No. Please do not put anything over the top of these signs, since most clear coats will
turn yellow in the sun. We use a 20 year exterior house paint or better. Anyone that says
to seal items like these are using bad paint or cheap wood, We use neither.
Can I return my purchase?
You can return any item at your expense and receive a refund of the purchase price not
including shipping. No returns on personalized items. All returns must be approved to
receive a refund. Items damaged in shipping can be replaced by insurance. Defective items
can be replaced through our warranty procedures.
Do I get a warranty?
Yes. We guarantee that our decorations will not fall apart or fade do to defective
materials. Although we use the highest quality materials available in some rare cases
the lumber company has given us bad wood. We make every effort to avoid using
anything that we feel won’t last, however if something gets past us we will replace
any decoration that splits, falls apart or fades under normal circumstances within one
year of purchase. In these rare cases we will require proof of purchase and a picture of
damaged item. There could be a shipping cost of 50% of actual cost of shipping on all
replacement items unless included with a future order. If replacement item is included
with a new order no additional shipping will apply for that item. Any alteration to our
decorations will void the warranty. All warranty decisions are at our discretion, but
will be fair. We have always stood behind our products and will continue to do so.
How long before my order ships or arrives?
All orders ship in approximately 2-6 business days. These signs are hand made and some can
be personalized which could delay the shipping of that item. We will ship all items as fast as
possible without compromising on the quality. We will try and put priority on any items ordered
close to the season they were intended for. We do however ask that you order items as early as you
can, to allow for order processing and ground shipment time. Ground shipments generally take 5 days
and can take up to 7 days. Processing & Shipping can take longer during the peak holiday seasons.
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